This is an overview of our resources and most common support question for EndNote.
If you cannot find your answer here, please fill out our support form and we will help you as soon as possible.
In this article we will show you how you can reset your EndNote online/web account/library, ans start from fresh synchronising a new EndNote library of your choice.
Here is a guide that shows you how to manually insert citations and generate a bibliography into your document. This is useful if you are using a word processor that does not support the EndNote CWYW add-in for inserting and formatting citations.
In this article we look at how to recover a damaged/corrupted EndNote library.
If you experience sync errors when trying to sync your EndNote library with your EndNote online account, please send us your EndNote Sync log files and we will examine these to find the cause of the error.
Assuming you have EndNote X7.2 or later, here are the steps to generate the Sync log file. Analyzing the log files we can try to find the error with your EndNote online sync.
In this article we will show you how you can export your EndNote library and references to an Excel sheet.
In this article we will show you how to bypass the can not install direct export helper error for EndNote.
Here is a video and a quick guide that shows you how to convert a Reference Manager database to an EndNote library. The videoe and guide also shows you how to convert a Word document with Reference Manager citations and bibliography, to a Word document with EndNote citations and bibliography.