NVivo for Windows is offered in three different editions
Furthermore you can buy a license for the educational sector or a standard license.
If you need several licenses you may be interesetd in an Enterprice Site Agreement (ELA) which basically mean you lease the software at a very good price. A ELA drastically decrease the adminstrative time spent on licensing and also include upgardes.
Technical support is always included in licenses sold by Alfasoft.
If you’re a student, teacher or an academic who is learning, instructing or undertaking research at an educational institution such as a university or college (excluding teaching hospitals), then you may be eligible for educational pricing. You must be using QSR software for teaching or educational
If you belong to a non-educational institution standard pricing applies.